My Health Information is your new way to help take control of your patient medical care. As a patient of CAC-Florida Medical Centers, part of your patient information is available to you through this new site. You can securely and safely view various health records and update certain information, any time, 24 hours a day.
You will receive a welcome email immediately after you provide us with your email and we ‘web enable’ you.
The email will have a subject line: “My Health Information from CAC Florida Medical Centers”
It will include:
I Have an Email Address!
That’s great, please make sure you let your CAC medical center know, next time you are at the center. They will place it in your patient records. Once you receive your email, you will be able to access My Health Information to view and update certain records. Look for the welcome email!
I Don’t Have an Email Address!
We are here to help. During your visit to the medical center, we can assist you in obtaining an email address. If you are not scheduled for a visit, please call us at <1-888-404-7902> and we will help you.
You can get started once you receive your welcome email. This will include your User Id and your temporary password. Once you replace your temporary password you should have access to My Health Information. Before getting started, it’s important you read the two consents online and if you agree, Accept. By not agreeing, you will not be able to access your medical records.
Click on this link to access My Health Information
Q. Am I eligible to enroll?
A. Yes, once you give us your email address, you will be automatically enrolled and receive a welcome email with instructions.
Q. How do I get a User Id and Password?
A. For your convenience, the system will assign your User Id and include a temporary Password in your welcome email.
Q. Can I change my User Id?
A. We recommend that you keep the system-assigned User Id, but if you would like to change it, we can help you at the medical center.
Q. What happens if I forget my User Id?
A. If you forget your User Id or would like to change it, you can use the self-service feature on the sign-in screen to help you retrieve your User Id or we can help you retrieve it at your local medical center.
Q. How do I get a password?
A. You will receive a temporary password in your welcome email. You will have to replace it with one you choose.
Q. What happens if I forget my password?
A. If you forget your password, we have included a self-service feature on the sign-in screen on My Health Information that you can use to retrieve or change your password. Look for this image and click on “Can’t access your account?”.
Q. Why do I have to accept 2 consents on the website?
Q. Can I change my address or phone number on the patient portal?
A. Yes, you can submit changes through My Health Information. As well as, view information such as, medical history, allergies, hospitalizations, surgical history and immunizations.
Q. What if I have questions about my lab results or X-Rays?
A. Lab and X-Ray results will be available on My Health Information patient portal. However, we recommend that you speak to your primary care physician and medical team to answer all your questions. Please visit your CAC-Florida Medical Center.
Need help? Please contact us at